Services
Care & maintenance
Practical upkeep and issue fixing to keep your website working, with the same team who built it looking after it.
Ongoing website care
The everyday details, looked after.
From routine upkeep to a problem you've spotted, we keep working on the parts of your site your customers depend on.
Explore a common issue
How we help
We investigate the form and its submission flow, work through the fix and test the affected part of the site.
What we look after
Regular site care and practical fixes, with one team to contact when something needs attention.
Fixes for everyday problems
We investigate broken links, missing images, forms that aren't sending and other problems that get in the way of visitors using your site.
Routine maintenance
We maintain the site and apply relevant updates, including security updates and SSL certificate renewals, as part of its ongoing upkeep.
Checks and backups
Site care includes backups and checks such as uptime and malware scans, helping us spot issues and keep a copy of your site's data.
Attention to the details
We work on issues such as mobile menus, slow photo galleries and maps that won't load, so the parts your customers rely on get attention too.
What we do
Someone to turn to when your website needs attention
A website needs attention after it goes live. Forms can stop sending, links can break and small layout problems can make things harder for your customers. We investigate those issues and work through the fixes.
Issue fixing and maintenance are included in every plan. We also handle routine site care, including security updates, backups and checks on the parts visitors use, so you have an ongoing point of contact for your website.
How it works
How we work together
A clear brief, practical work and a chance to review it with us.
- Step 1
Let us know what's happening
Tell us which page or feature is causing trouble and what you see. A link or screenshot helps us understand the issue.
- Step 2
Investigate and fix
We check the problem, work out what needs changing and make the fix. We test the affected part of the site as we go.
- Step 3
Keep the site looked after
Alongside individual fixes, we continue routine maintenance and site checks through your monthly plan.
More services
More ways we look after your website
Website design & build
A custom site designed around your business and built to work beautifully on every screen.
Monthly revisions
New photos, prices or a fresh page? Send it through - every plan includes revisions each month.
- Graphic design
- Photo sessions
- Performance reports
- Google Business
- Google Ads
- Domain email
- Chat bot
Design & growth extras
Step up for graphic design, photo sessions and reports, plus add-ons like Google Ads and domain email.
Next step
Let's find the right fit for your business
Tell us what you need and we'll help you choose a plan and work out the next step.